Open the Windows Store on your phone and search for the “Duo Mobile” app by Duo Security, Inc.You will have to tap “OK” when asked if Duo Mobile should be able to send push notifications.Open the Google Play Store app on your phone and search for the “Duo Mobile” app by Duo Security, Inc. ![]() ![]() Tap “OK” again when asked if DUO Mobile should be able to send push notifications.Select “Free” and then tap “Install” to download the app.Launch the iTunes Store on your phone or tablet and search for the “Duo Mobile” app by Duo Security, Inc.Download the Duo Mobile application to your device.įor iPhone, iPad, and Apple Watch devices:.Make sure your App Store (iTunes, Google Play or the Windows Store) is properly configured on your device.You can find instructions for enrolling devices on the Help Desk site.īefore using ArchPass with the Duo application on your smartphone or tablet, you should: You can enroll a phone or tablet through the Self-Service Portal. You can verify your ID with the Duo Mobile app, a text message or a phone call to.UGA applications protected by ArchPass will ask you to: Students begin using ArchPass as soon as they are assigned an UGAMail address. This two-step login process adds an extra layer of security to help protect your UGAĪccounts. For these systemsĪnd applications, you’ll need to use ArchPass, UGA’s two-step login solution, which Some UGA systems require more than your MyID and password for access. With users accepting false push notifications, EITS will turn on Verified Push in ArchPass, powered by Duo, for Office 365 and SSO applications, effective Augustġ, and vLab, effective August 7. It’s a good idea to register another phone in case your primary phone is unavailable.To help address multi-factor authentication fatigue attacks and the risks associated. ![]() You will need your phone and computer to register.This will be your primary phone that will receive authentication notifications. Register the phone that you normally have with you at work, when traveling or at home.Register your Android or iPhone via the DUO app for the most flexible notification options, including push notifications, text messages, phone calls or to generate one-time passcodes.'Push' notifications with the Duo Mobile app uses a few KB of Internet data traffic. If you need additional assistance, contact the Service Desk at (803) 777. If you don’t receive an authentication notification, check the notification settings on your phone or restart the DUO Mobile app on your smartphone. Come to the IT Help Desk on the 4th floor of the Student Success Center with: A photo ID All of your Duo enabled devices (new cell phone, old cell phone and/or other devices). The answers to many frequently asked questions can be found at sc.edu/multifactor.An authentication screen will appear to provide more options. Type in your username and password and click Log In. Try to log into a University system, like Canvas.After hours: Everyone can contact the Tech Desk by live chat or phone (54) 6am-midnight every day, except university holidays and winter break. Faculty and staff with IT support staff in your unit should contact them. ![]()
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